Privacy Policy for KPK COLLECTION

Effective Date: [Date of Publishing]

Last Updated: [Date of Last Update]

Welcome to KPK COLLECTION ("we", "our", "us"). We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and multi-vendor platform available on Google Play Store. By using our services, you agree to the practices described in this policy.

1. Information We Collect

a. Personal Information (Provided by Users & Vendors)

1. Full Name
2. Email Address
3. Phone Number
4. Postal/Delivery Address
5. Payment Details (securely handled through third-party payment gateways)
6. Account Login Credentials

b. Non-Personal Information (Automatically Collected)

1. Device Information (model, operating system, device ID)
2. IP Address
3. Browser type and language
4. Location Data (if permission granted)
5. App usage statistics (time spent, features accessed)

c. Vendor/Business Information

1. Store Name and Logo
2. Business Registration Details (if applicable)
3. Product Listings and Prices
4. Payment and Transaction History

2. How We Use Your Information

We use the information collected for purposes including:

1. Registering and managing user accounts
2. Processing transactions and delivering orders
3. Allowing vendors to manage stores and products
4. Improving our services and app performance
5. Sending important notifications, updates, and offers
6. Detecting fraud and preventing unauthorized access
7. Complying with legal obligations

3. Sharing of Information

We do not sell or rent user information. Data may be shared in the following cases:

1. With Vendors: To complete customer orders and deliveries
2. With Service Providers: For payments, shipping, cloud storage, and analytics
3. For Legal Compliance: To meet legal, regulatory, or government requirements
4. For Business Transfers: In case of mergers, acquisitions, or sale of assets

4. Use of Cookies and Tracking Technologies

1. We use cookies and similar technologies to improve user experience, save preferences, and provide personalized content.
2. Google Analytics and AdMob may be used for analytics and advertising purposes.

5. Third-Party Services

Our app may integrate with third-party services, which may collect data independently. These include but are not limited to:

1. Google Play Services
2. Google Ads / AdMob
3. Firebase Analytics & Crashlytics
4. Payment Gateways (Stripe, PayPal, Easypaisa, JazzCash, etc.)

6. Data Security

We protect your information using industry-standard practices, including:

1. SSL encryption
2. Secure payment processing
3. Restricted access to sensitive data
4. Regular monitoring for potential threats

7. User Rights

Users have the right to:

1. Access and review their personal data
2. Request corrections or updates
3. Delete their account and personal data (subject to legal obligations)
4. Opt-out of promotional messages
5. Control permissions such as location and notifications

To exercise these rights, please contact us at [email protected].

8. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect information from children. If we discover such data, it will be deleted immediately.

9. International Data Transfers

Your data may be stored and processed on servers located outside your country. By using our services, you consent to such transfers.

10. Data Retention

We retain personal information only for as long as necessary to:

1. Provide services
2. Comply with legal obligations
3. Resolve disputes
4. Enforce our agreements

11. Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted within the app or on our website with a new “Last Updated” date. Continued use of our services constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

KPK COLLECTION – Privacy Support

📧 Email: [email protected]

🌐 Website: www.kpkcollection.com