KPK Collection Return Policy
At KPK Collection, we are committed to providing you with a seamless and satisfying shopping experience. If you are not completely satisfied with your purchase, we offer a 7-day return policy. Please read our return policy below for more details.
You may return your item(s) within 7 days of receiving your order. To be eligible for a return, the following conditions must be met:
The following items are not eligible for return:
To initiate a return, please contact our customer service team within 7 days of receiving your order:
Once your return is approved, we will provide return instructions and the address to ship the item back. Return shipping costs are the responsibility of the customer, unless the item is defective or incorrect.
After receiving the returned item and confirming it meets the return requirements, we will issue a refund to the original payment method. Refund processing may take 7-10 business days, depending on your payment provider.
If you receive a defective or incorrect item, please contact us within 7 days of receiving your order. We will cover the return shipping costs and issue a full refund or replacement, based on your preference.
We do not offer direct exchanges at this time. If you'd like to exchange an item, please return the original item and place a new order for the desired product.
Items marked as final sale are not eligible for return or refund.
For any questions or assistance with the return process, please contact us:
Thank you for choosing KPK Collection! We strive to provide you with excellent customer service and ensure you are completely satisfied with your purchase.
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