Free shipping for orders above Rs 5000! X
+923346666288
+923346666288
english english
KPK Collection KPK Collection
Cancel
Expand Menu
0
Sign in
Sign up
0 My cart 0.0PKR
Shopping cart
Cart

Your Cart is Empty!

Click to view

Return policy

KPK Collection Return Policy

At KPK Collection, we are committed to providing you with a seamless and satisfying shopping experience. If you are not completely satisfied with your purchase, we offer a 7-day return policy. Please read our return policy below for more details.

1. Eligibility for Returns

You may return your item(s) within 7 days of receiving your order. To be eligible for a return, the following conditions must be met:

  • The item(s) must be unused, unworn, and in original condition.
  • All original packaging, labels, and tags must be intact and included in the return.
  • Proof of purchase, such as an order confirmation or receipt, must be provided.

2. Non-Returnable Items

The following items are not eligible for return:

  • Customized or personalized products.
  • Sale or clearance items.
  • Gift cards or vouchers.

3. How to Return an Item

To initiate a return, please contact our customer service team within 7 days of receiving your order:

Once your return is approved, we will provide return instructions and the address to ship the item back. Return shipping costs are the responsibility of the customer, unless the item is defective or incorrect.

4. Refund Process

After receiving the returned item and confirming it meets the return requirements, we will issue a refund to the original payment method. Refund processing may take 7-10 business days, depending on your payment provider.

5. Defective or Incorrect Items

If you receive a defective or incorrect item, please contact us within 7 days of receiving your order. We will cover the return shipping costs and issue a full refund or replacement, based on your preference.

6. Exchanges

We do not offer direct exchanges at this time. If you'd like to exchange an item, please return the original item and place a new order for the desired product.

7. Final Sale

Items marked as final sale are not eligible for return or refund.

8. Contact Us

For any questions or assistance with the return process, please contact us:

Thank you for choosing KPK Collection! We strive to provide you with excellent customer service and ensure you are completely satisfied with your purchase.